7e777's Privacy Policy
Your personal information is extremely important to us. This policy explains in detail what information we collect, how we use it, and what your rights are.
Introduction and Scope
This privacy policy applies to all services and activities of the 7e777 platform.
Welcome to the 7e777 platform. We place the highest importance on the privacy of our users. This privacy policy sets out how 7e777 collects, stores, processes, and protects your personal information. By using our services, you are considered to have accepted the terms described in this policy.
This policy is an integral part of our Terms and Conditions. We recommend reading both documents carefully before using the platform.
What Information We Collect
7e777 collects only the information relevant to providing its services.
Identity Information
During account registration, we collect the following information:
- Full name and date of birth
- Mobile number
- Email address (where applicable)
- Username
- Password (in encrypted form)
Financial Information
Information collected for processing deposits and withdrawals:
- Mobile banking number (bKash, Nagad, Rocket)
- Transaction history and amounts
- Payment reference number
- Deposit and withdrawal timestamps
Usage Information
Information collected automatically while using the platform:
- IP address and device type
- Browser and operating system information
- Game play history and preferences
- Session duration and activity logs
Verification Information
Information collected during the identity verification (KYC) process:
- National ID card information
- Address verification documents
- Selfie and photo (where applicable)
- Other verification documents
Purpose of Information Use
Collected information is used only for defined purposes.
Information collected at 7e777 is used for the following purposes. We never use your information unnecessarily or beyond the purposes described below.
3.1 Service Delivery and Operations
Your information is used to create and manage your account, process deposits and withdrawals, manage game sessions, and provide bonuses. Relevant information is essential to complete financial transactions through bKash, Nagad, and Rocket.
3.2 Identity Verification and Security
Your identity information is used to confirm the authenticity of each account and to prevent unauthorised access. Age verification to restrict users under 21 from using the platform is also part of this process.
3.3 Customer Support
Members of our 24/7 live chat and email support team access the necessary information to resolve your issues. This information is also used to process complaints and requests.
3.4 Responsible Gaming
We help our users develop healthy and controlled gaming habits. To this end, gaming patterns are analysed and alerts are issued where necessary. Reading our responsible gaming policy will show you how we ensure a safe gaming environment.
3.5 Technical Improvement and Analysis
Usage information is analysed to improve platform performance, identify security vulnerabilities, and enhance the user experience. This analysis is conducted with full privacy protection.
Cookies and Tracking Technologies
The 7e777 platform uses cookies and similar technologies. These are stored as small data files in your browser and help improve the quality of our services.
Essential Cookies
These cookies are essential for the basic operation of the platform. They are used to maintain login sessions, ensure security, and process deposits. Disabling these cookies will prevent the platform from functioning properly.
Functional Cookies
These cookies are used to remember your language preferences, game history, and platform settings. They make your experience more convenient and personalised.
Analytics Cookies
These cookies help us understand which parts of the platform are used most. This information is used to improve services and is analysed in a way that does not identify individuals.
Sharing Information with Third Parties
7e777 never sells users' personal information or transfers it to third parties for commercial purposes. However, limited information sharing may be necessary in certain specific cases.
5.1 Payment Processors
The minimum financial information required to complete transactions through bKash, Nagad, and Rocket is shared with the relevant mobile financial service providers. This sharing is limited solely to the purpose of confirming transactions.
5.2 Game Providers
Game providers including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe may receive a unique session identifier for the proper operation of their games. However, your full name, mobile number, or financial information is never shared with game providers.
5.3 Legal Obligations
Certain information may be provided in response to legitimate requests from government authorities under applicable laws and regulations of Bangladesh. In such cases, we will provide only the information legally required.
Data Security Measures
7e777 applies industry-standard technical and organisational measures to ensure the security of your information. Our security infrastructure is regularly reviewed and improved.
SSL Encryption
All data transmission is secured by SSL/TLS technology.
Encrypted Storage
Passwords and sensitive information are stored in encrypted form.
Active Monitoring
Unusual activity is detected through 24/7 system monitoring.
Access Control
Access to information is restricted to authorised personnel only.
Data Retention Period
7e777 retains your information only for as long as necessary to provide services or to meet legal obligations.
Key Points of the Retention Policy
- Information for active accounts is retained for the entire duration the account remains open.
- Financial transaction records are kept for a specified period after account closure in accordance with applicable law.
- Verification (KYC) documents are retained in accordance with regulatory guidelines.
- In the case of a legal dispute, relevant information will be retained until the dispute is resolved.
- Once the retention period ends, information is securely deleted or anonymised.
Your Data Rights
As an account holder on the 7e777 platform, you have a number of rights over your own information. Contact our support team to exercise these rights.
Right to Access
You can request to know what information 7e777 holds about you. After verification, we will provide a summary of the collected information within a set timeframe.
Right to Correction
If any of your information is incorrect, you can request a correction. After the necessary verification, the accurate information will be updated.
Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes. After receiving such a request, we will review the matter and take appropriate action.
Protection of Minors
7e777 clearly states that this platform is intended only for individuals aged 21 (twenty-one) or above. We do not intentionally collect any information from minors.
Age verification is mandatory during the registration process. If a user opens an account with false information and it is later found that they are under 21, the account will be closed immediately and all collected information will be deleted.
If, as a parent or guardian, you suspect that an underage member of your family is using this platform, please notify our support team immediately. Detailed information on the protection of minors can be found in our responsible gaming guidelines.
Policy Changes and Updates
7e777 reserves the right to amend or update this privacy policy as needed. We will inform you in different ways depending on the nature and significance of the changes.
Change Notifications
- For significant changes, a clear notice will be posted on the platform.
- A notification may be sent to your registered email or mobile number.
- The date of the most recent policy change will always be noted on this page.
- Continued use of the platform after any changes will be considered acceptance of the new policy.
To learn more about our services and policies, visit the About 7e777 & Our Mission page.
Privacy Contact
If you have any questions, requests, or complaints about this privacy policy, please contact us. Our team provides support in both Bengali and English, 24/7.
Support Channels
Request Process
To submit a request to exercise your data rights:
- Log in using your account
- Submit your request via live chat or email
- Be ready to verify your identity if required
- We will respond within the specified timeframe
Your Privacy Is Our Responsibility
Your information is always protected at 7e777. Enjoy gaming safely and responsibly.
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